Why VDL Car Hire has become one of the largest independent car hire companies in the Algarve and the largest provider of car hire and transfer services in Vale do Lobo, Quinta do Lago and surrounding areas.
Jonathan Parish founded VDL Car Hire with the support of his commercial team in response to receiving what he described as indifferent service and confusing commercial practices from both local and global car rental companies during his many years of travelling around the world. It was his goal to provide a simple, straightforward and transparent process to car hire, delivering real customer value and a HASSLE FREE EXPERIENCE.
Get to know us and how we have been growing.
VDL Car Hire was Founded
VDL Car Hire was founded in June 2014 as a pilot project with 27 vehicles in order to qualify if the business model, designed by Jonathan after a large glass of red wine and borne out of his frustration with the car hire experience, would resonate with other travellers and holiday makers who just wanted an ethical, transparent, hassle free, high quality car hire service which also delivered great value. Within a few weeks of initiation of the pilot project, it was clear that the model did resonate with villa owners and regular visitors to the Algarve so the fleet was immediately increased to over 100 cars.
During the year, VDL Car Hire received an award from one of the largest banks in Portugal for its performance and well-governed commercial approach.
Algarve Tourism Award
VDL Car Hire was awarded the Algarve Tourism certification in 2016. In the same year, the company became the sole partner for the largest 5 star resort in Quinta do Lago which recognised that VDL Car Hire’s approach to high quality service and great value had clear synergy with the resort and its members.
Becomes No 1 Sole Approved Provider in Vale do Lobo & Quinta do Lago
By 2017 the company was well established and clearly the go-to car hire company for Vale do Lobo and Quinta do Lago resorts. Vale do Lobo Resort recognised the value and the approach that VDL Car Hire was delivering to the area by reaching out and awarding VDL Car Hire the sole provider contract for the resort to provide car hire, transfers services and bike hire to their owners and visitors. VDL Car Hire created an office at Vale do Lobo’s Golf and Shopping centre to facilitate its operation and to provide face to face support for clients in resort.
Newest Fleet in the Algarve
VDL Car Hire by 2018 had become one of the largest independent car hire providers in the Algarve delivering over 30,000 rentals. To continue the focus on quality, VDL Car Hire continued its policy of offering only great quality vehicles, all purchased from new with an investment of €8 million across 400 new vehicles. Cars are rotated on average within 18 months to ensure the quality of the fleet is always maintained and the newest models. It goes without saying that all of our cars have air-conditioning, built-in GPS and blue tooth connection free of charge to ensure customers not only enjoy driving in the Algarve, but have the assurance of feeling safe in a high specification, new car.
Introduce Specialist Professional Sport Transport Services
Also in 2018, VDL Car hire introduced its specialised professional sports transport service and worked closely with The Campus and Magnolia Hotel in Quinta do Lago to facilitate winter training camps. This service includes 65 seater luxury coaches to transport the teams form Faro Airport to resort, specialist equipment management at the airport and in resort and scheduled shuttle services to and from training for the squads, support personnel and management. Please see below a few examples of the teams we have been proud to support.
Further Sole Provider Contract Awards in Quinta do Lago
VDL Car Hire continued its reputation for excellence and was awarded the contract from a 5 star hotel in the heart of Quinta do Lago to provide car hire, transfer services and bike hire to its guests.
Customer Focused and Support (COVID-19)
Clearly, 2020 has been extremely challenging for everyone and significantly for the tourism industry globally. As soon as the Covid-19 pandemic forced border closures and country-wide lockdowns, VDL Car Hire worked hard to assist clients in moving their bookings to later dates and also supported refund and insurance claims which was greatly appreciated by all our clients and partners.
VDL Car Hire also helped those customers who were unable to return to their home country, or chose to stay in resort, with special rates so that they continued to have transport during these months.
Awarded Sole Supplier Status for the World Renowned Resort of Quinta do Lago
The company was delighted to be awarded the Quinta do Lago agreement in January 2021 and was recognized by the resort.